Shipping policy

At ARIVER, we aim to provide a smooth and reliable delivery experience for every customer.

Order Processing

Orders are processed after successful payment confirmation. Processing times may vary depending on product availability and order volume.

Delivery Areas

We deliver to the destinations available at checkout. Please confirm that your shipping address is correct before placing your order.

Delivery Times and Costs

Available delivery options, charges, and estimated delivery times will be displayed at checkout or communicated before you complete your purchase.

Delivery estimates are not guaranteed unless expressly stated. Delays may occur due to courier services, weather, customs, or other circumstances outside our reasonable control.

Tracking

Where tracking is available, tracking information will be provided after dispatch.

Incorrect Address

Please contact us as soon as possible if you entered an incorrect delivery address. We cannot guarantee changes after an order has been processed or dispatched.

Missing or Damaged Orders

If your order has not arrived within the stated delivery timeframe, or arrives damaged, contact us at support@ariver.store with your order number and relevant details.

Contact

Email: support@ariver.store

Nothing in this policy removes your statutory consumer rights.