Privacy policy

ARIVER respects your privacy and is committed to protecting your personal information when you visit our online store or place an order.

Information We Collect

We may collect your name, billing and shipping address, email address, telephone number, order details, payment status, and information about how you use our website.

Payment details are processed through our payment service providers. We do not store complete payment card details unless expressly stated by the relevant payment provider.

How We Use Your Information

We use personal information to:

  • Process and deliver orders.

  • Provide customer service and order updates.

  • Manage returns, refunds, and complaints.

  • Prevent fraud and protect our store.

  • Improve our website and shopping experience.

  • Send marketing communications where legally permitted.

Sharing Your Information

We may share relevant information with Shopify, payment processors, delivery companies, website service providers, and other service providers when necessary to operate our business or comply with the law.

Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support advertising. Where required, we will request consent.

Data Retention and Security

We retain information for as long as necessary for the purposes described in this policy, including legal, tax, accounting, and business requirements. We take reasonable steps to protect personal information.

Your Rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict the use of your personal information, or object to certain processing.

Contact Us

For privacy-related questions or requests, contact:

Email: support@ariver.store

This policy should be read alongside our other store policies. It does not limit any rights you have under applicable data protection law.